Refund policy
Return and Refund Policy
At SQART, customer satisfaction is important to us. If you are not completely satisfied with your purchase, you may request a return within 30 days of receiving your order.
Return Eligibility
We accept returns under the following conditions:
- Returns are accepted within 30 days from the date the order is delivered.
- Items must be unused, unworn, unwashed, and in the same condition as received.
- Items must include the original packaging, tags, accessories, and any included materials.
- Proof of purchase, such as an order confirmation or receipt, is required.
Free Return Shipping
SQART offers free return shipping for eligible returns. Customers will not be charged for return shipping when the return is approved according to this policy.
To begin a return, please contact us at:
Email: endercakir36@gmail.com
Phone: +1 (928) 985-9364
Once your return request is approved, we will provide return instructions and a prepaid return shipping label.
No Restocking Fee
We do not charge any restocking fees for returned items.
No Final Sale Items
SQART does not sell final sale items. All products may be returned if they meet the return eligibility requirements stated in this policy.
Damaged, Defective, or Incorrect Items
Please inspect your order when it arrives. If your item is damaged, defective, or incorrect, contact us as soon as possible at endercakir36@gmail.com with your order number and photos of the issue.
We will review the case and provide a suitable solution, such as a replacement, return, or refund.
Refunds
Once we receive and inspect your returned item, we will notify you about the approval status of your refund.
If approved, the refund will be issued to your original payment method. Please allow 5–10 business days for the refund to appear in your account, depending on your bank or payment provider.
Exchanges
If you would like to exchange an item, please contact us at endercakir36@gmail.com. We will provide instructions based on product availability.
Order Cancellations
Orders may be cancelled before they are processed or shipped. If your order has already been shipped, you may request a return after receiving it.
Return Address
SQART
20727 State Rte 641
Ashburn, VA 20147
United States
Contact Information
For return or refund questions, please contact us:
Store Name: SQART
Website: sqartt.myshopify.com
Email: endercakir36@gmail.com
Phone: +1 (928) 985-9364
Address: 20727 State Rte 641, Ashburn, VA 20147, United States